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STORE POLICY
Customer Care
Our goal is to provide you with a seamless customer experience. We regret that anyone should have a negative experience. But we appreciate your feedback. Please reach out to us via the Contact Us page with any information regarding your order. You may also email us directly at stubbzbugz@gmail.com.
Privacy & Safety
Protecting your information is our highest priority. We do not sell information given through transactions and inquiries.
Wholesale Inquiries
If you are interested in purchasing wholesale items, please reach out to us through the Contact Us Page. You may also reach out to us directly at stubbzbugz@gmail.com.
Yes, the description is on the main header menu and the shipping policy on the footer of our store for terms to qualify for the guarantee. We will refund, offer a coupon code, or re-ship depending on the conditions for the loss over the normal DOA due to shipping. We put in extra weight to cover this. Also if the temps are above 95 and below 35 the LAG is void unless you choose hold for pickup to keep the order off the mail trucks.
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